Chase & Marshal - Business Consulting & AI Strategy

Chase & Marshal is a multidisciplinary consulting firm helping organisations navigate digital transformation, AI adoption, marketing strategy, and sustainable business practices. We offer expert business consulting services across New Zealand and Australia.

Our Services

SparkOS - Creativity Intelligence Platform

SparkOS is our standalone SaaS product for creativity assessment and development. Features include the Brick Test (AI-scored creativity assessment), IDEAL framework Idea Validator, Priority Matrix, and ECHO Co-Pilot AI coaching. Available in Free, Intermediate, Pro, and Enterprise tiers.

AHA - ACIS Hiring Assessment

The AHA is a $59 NZD standardised creativity assessment for hiring and talent evaluation. A 60-minute AI-scored assessment covering divergent thinking, situational judgement, constraint-based creativity, collaboration, and domain profiling.

Book a Free Consultation

Transform complexity into opportunity. Contact Chase & Marshal for a free consultation to discuss how we can help your organisation thrive with AI technology, digital transformation, and strategic business consulting.

Chase & Marshal
New Zealand & Australia
Contact us for a free consultation
Website: https://chasemarshal.com
Chase & Marshal - Business Consulting and AI Strategy

Change Management

From Chaos to
Alignment.

Guide your organisation through transformation with structured change management that brings people together.

Navigate Change With Confidence

Expert guidance to lead your organisation through transformation with minimal disruption

Structured frameworks that reduce resistance
Employee engagement and communication strategies
Sustainable change that delivers lasting results
150+Transformations Led
87%Adoption Rate
60%Faster Transitions

Change Management

Turning a vision into reality requires a solid plan. Our Strategic Planning service helps you set a clear direction for your organisation and outline how to get there. We facilitate the development of long range plans that consider your competitive landscape, internal capabilities, and the evolving market conditions. More importantly, we don't just hand over a plan. We guide you through the execution to ensure those strategic goals translate into tangible results.

We start by asking the big questions: Where do you want your business to be in 3, 5, or 10 years? What will it take to get there? Together, we'll define your mission-critical objectives, whether it's entering a new market, launching a product line, or achieving operational excellence, and chart a course of action. This often involves setting priorities, assigning responsibilities, and establishing measurable targets so you can track progress.

Why Effective Change Management Works

Structured yet Adaptive Approach: Every business and change initiative is different. We create change management strategies that are flexible and tailored to your organisation's specific needs and culture, while still following proven change frameworks.
Minimised Resistance & Disruption: Through clear communication and proactive stakeholder engagement, we help your team embrace change. By addressing concerns and involving key people early, we reduce resistance and prevent disruptions to your operations and customer service.
Experienced Change Leaders: Our change management team has extensive experience guiding organisations through complex transformations. We bring lessons learned from multiple industries to help anticipate challenges and overcome them effectively.
Sustainable Results: We don't just implement change and leave. We help embed new processes and behaviours into your company culture for lasting impact. The result is change that sticks and delivers ongoing benefits.
End-to-End Support: From initial strategy development to hands-on implementation and post-change evaluation, we are with you at every stage. This comprehensive support means you have a trusted partner through the entire change process.

Our Change Management Approach

Change Strategy & Planning

We begin by assessing your current state and defining clear objectives for the change. Our team then creates a detailed roadmap that outlines the steps needed to achieve a successful transition, including timelines and resource allocation.

Why Partner with Chase & Marshal

01

Hands-On Implementation

We roll up our sleeves and help execute the change side by side with you. Unlike consultants who only develop a plan, we stay actively involved through implementation to ensure that the plan is carried out effectively.

02

Proven Track Record

Our team has successfully guided businesses of all sizes through major transformations. We bring a wealth of experience and best practices, increasing the likelihood that your change initiative will achieve its goals.

03

Flexible & Scalable Solutions

Whether you're a small startup or a large enterprise, our change management framework adapts to your needs. We offer scalable solutions that can be tailored to the scope and pace of change your business requires.

04

People-Centric Approach

We understand that change can be stressful. Our approach prioritises people over processes, addressing the human aspect of change. By focusing on leadership alignment, employee engagement, and clear communication, we help your team navigate transitions with confidence.

05

Business Outcome Focus

Every change initiative we lead is designed with clear business outcomes in mind, be it improved efficiency, higher productivity, cost savings, or growth. We keep sight of these goals throughout the project to ensure the change delivers real value to your bottom line.

Our Change Management Services

Comprehensive capabilities to guide your organisation through transformation.

Change Strategy

Develop comprehensive change strategies aligned with your organisational goals and culture.

Stakeholder Engagement

Identify, analyse, and engage stakeholders to build coalition and minimise resistance.

Communication Planning

Create compelling narratives and multi-channel communication plans that inspire action.

Training & Enablement

Design and deliver training programmes that build capabilities for sustained change.

Risk Mitigation

Anticipate and address resistance, ensuring smooth transitions and adoption.

Adoption Measurement

Track progress with meaningful metrics that demonstrate real behaviour change.

Why Change Management Matters

Organisations that invest in change management see dramatically better outcomes. Here's what effective change management delivers:

Reduce resistance and accelerate adoption of new initiatives
Maintain productivity during periods of transition
Build organisational agility and change capability
Align leadership and employees around shared vision
Minimise project risk and avoid costly rework
70%
Of change initiatives fail without proper management
6x
Higher success rate with structured change approach
143%
ROI from effective change management
47%
Faster adoption with engagement-first approach

Frequently Asked Questions

Organisational change management is the structured approach to moving individuals, teams and organisations from a current state to a desired future state. It covers the people side of change — communication, stakeholder engagement, training, resistance management and reinforcement. Done well, it ensures new processes, technologies and strategies are actually adopted and deliver the expected benefits.
Skipping change management typically means slower adoption, active resistance, workarounds that undermine the new system, and projects that deliver technology but not business value. The investment in proper change work — using methodologies like Prosci ADKAR or Kotter's 8-Step — is almost always recovered through faster adoption and avoided rework.
HR teams manage the ongoing employment relationship — hiring, performance, compliance and culture. A change management consultant is brought in for a specific transition to design and execute the programme that moves people through the change curve quickly. We bring external perspective, structured methodologies like Prosci ADKAR and Kotter, and the pattern-recognition that comes from running many transformations.
All of them: technology implementations, restructures, mergers and acquisitions, process transformations, culture change and strategic pivots. Our approach adapts to the nature and scale of the change you are running.
We address resistance through early stakeholder mapping, transparent communication, leadership alignment and involving affected employees in design decisions. Understanding concerns and creating genuine buy-in turns potential resistors into change champions.
Both. Unlike firms that deliver a plan and leave, we stay involved through implementation. Our team works alongside yours to execute, train staff, troubleshoot and reinforce — so the change actually sticks.
Length depends on scope. Focused initiatives often run two to three months. Major transformations run six to twelve months or longer. We structure flexible arrangements that scale with your needs.
Yes. We are Auckland-based and work with organisations across New Zealand. We understand local business culture and provide both on-site and remote support depending on your preference and location.

Ready to Lead Change?

Let's build a change management approach that turns your vision into reality.