Chase & Marshal - Business Consulting & AI Strategy

Chase & Marshal is a multidisciplinary consulting firm helping organisations navigate digital transformation, AI adoption, marketing strategy, and sustainable business practices. We offer expert business consulting services across New Zealand and Australia.

Our Services

SparkOS - Creativity Intelligence Platform

SparkOS is our standalone SaaS product for creativity assessment and development. Features include the Brick Test (AI-scored creativity assessment), IDEAL framework Idea Validator, Priority Matrix, and ECHO Co-Pilot AI coaching. Available in Free, Intermediate, Pro, and Enterprise tiers.

AHA - ACIS Hiring Assessment

The AHA is a $59 NZD standardised creativity assessment for hiring and talent evaluation. A 60-minute AI-scored assessment covering divergent thinking, situational judgement, constraint-based creativity, collaboration, and domain profiling.

Book a Free Consultation

Transform complexity into opportunity. Contact Chase & Marshal for a free consultation to discuss how we can help your organisation thrive with AI technology, digital transformation, and strategic business consulting.

Chase & Marshal
New Zealand & Australia
Contact us for a free consultation
Website: https://chasemarshal.com
Chase & Marshal - Business Consulting and AI Strategy

Training Programme

Operational
Efficiency.

Six Sigma methodology, process optimisation, and risk management for lasting operational excellence.

Build Operations That Deliver

Practical training using Lean Six Sigma DMAIC, ISO 31000 and ISO 22301 to lift how your operations work, measure and improve

Reduce waste and streamline processes using proven methodologies
Build robust risk management and business continuity capabilities
Create a data-driven culture of continuous improvement
Six Sigma methodology
24/7Operational readiness
100%Practical application

Efficiency That Drives Growth

Operational efficiency is not about doing more with less. It is about doing the right things the right way, every time. Our training uses Lean Six Sigma DMAIC, the ISO 31000 risk standard and the ISO 22301 business continuity standard to give your teams a working toolkit, not theory.

Trainers have run 24/7 operations and crisis simulations. The Lean Six Sigma DMAIC discipline is well documented to reduce process variation and cycle time when applied properly — that is the benchmark we work to.

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Our Training Approach

Practical, measurable, and built for real-world application.

Data-Driven

Every improvement is grounded in metrics. We measure what matters and track results against clear baselines.

Practical Application

Learn by doing. Participants work on real operational challenges from their own organisation during the programme.

Risk-Aware

Efficiency without resilience is fragile. We integrate risk management into every process improvement.

The Training Journey

A structured path from assessment to sustainable operational excellence.

01

Assess

Baseline your operations

Comprehensive audit of current processes, identifying bottlenecks, waste, and opportunities for measurable improvement.

02

Design

Engineer better processes

Apply Six Sigma and lean methodologies to redesign workflows, eliminate waste, and build resilient operational systems.

03

Implement

Execute with discipline

Roll out optimised processes with clear ownership, KPIs, and real-time monitoring to ensure adoption and accountability.

04

Sustain

Embed continuous improvement

Build the habits, systems, and culture needed to maintain gains and drive ongoing operational excellence.

Programme Details

Duration

2-5 days (intensive) or 6-12 weeks (modular)

Format

Workshop-based with practical exercises

Group Size

6-20 participants

Delivery

Virtual or In-Person

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What's Included

Operational process audit and baseline assessment
Six Sigma tools and methodology training
Risk management framework development
Business continuity planning templates
Crisis management simulation exercises
KPI dashboard design and implementation
Post-training action plan and follow-up
Certificate of completion

The Results You Can Expect

Training that delivers tangible improvements across your operations:

Reduced process cycle times and operational waste
Stronger risk identification and mitigation capabilities
Robust business continuity and crisis management plans
Data-driven decision-making through KPI frameworks
A culture of continuous improvement across your organisation
Measurable ROI from operational improvements

Ideal For

Operations Managers

Leaders responsible for day-to-day operational performance and efficiency.

Project Managers

Professionals managing complex projects who need process discipline.

Quality Teams

QA and compliance professionals driving standards and consistency.

Business Owners

Owners looking to streamline operations, reduce costs, and scale efficiently.

Leadership Teams

Executive teams building a culture of operational excellence.

Frequently Asked Questions

Our programme covers Six Sigma methodology, process mapping and optimisation, risk management frameworks, business continuity planning, crisis management protocols, and building a culture of continuous improvement. Content is tailored to your industry and organisational context.
We offer both virtual and in-person delivery options. For organisations in Auckland and across New Zealand, we can deliver on-site at your premises. Virtual sessions via video call are available for distributed teams and remote participants.
This training is ideal for business owners, operations managers, team leaders, project managers, quality assurance professionals, and anyone responsible for process improvement or operational performance within their organisation.
Absolutely. We tailor every programme to your specific industry, operational challenges, and business objectives. Whether you're in manufacturing, services, logistics, or any other sector, the content is adapted to deliver maximum relevance and impact.
Participants typically achieve measurable improvements in process cycle times, waste reduction, risk mitigation, and overall operational performance. We establish baseline metrics at the start and track progress throughout the programme to demonstrate ROI.

Ready to Transform Your Operations?

Get in touch to discuss how our operational efficiency training can drive measurable improvements across your organisation.